Health care sector summits from the marcus evans group.
Archive for May, 2011
A Marcus Evans Review
May 26th
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The Marcus Evans Company was founded in 1983, with over 30,000 employees operating around the world. They are specialists in world events and global summits regarding business intelligence.
The Marcus Evans group strive to maintain the highest standards of service and quality when dealing with its customers. There are rigorous processes during recruitment, which provide unique opportunities to potential employees. There are many reviews of the Marcus Evans company online, consisting mainly about the events they run and testimonials from those who have attended.
Great Opportunities – There are many great qualities about working at Marcus Evans with mostly positive sentiments reported, with the odd one or two that are complaints, which is expected in any organisation. Generally, Marcus Evans provide a good opportunity for employees to meet industry players that all share a common interest. Summits are well organised and provide opportunities to meet many other prospects during meal times, rather than a formal business meeting when it’s usually one-to-one interaction.
Quality Work Environment – Workers need to feel satisfied in their work environment to perform well, so high standards of professionalism are maintained throughout the Marcus Evans company. This is supported by a review by the Siemens company, stating it provides a pleasant environment.
The environment is very competitive, with colleagues seldom sharing information related to business. Most of the time, employees are expected to work on their own and achieve individual targets set.
If targeted sales are not delivered then there can be penalties, such as bearing the cost of transportation.
Sales Focused – There is a high emphasis on sales, and the basic salary is low, but the comission on sales is very high so successful employees can benefit a lot from their work in a short space of time. Employees are generally focused on selling seminar products and training services to the top management of other companies so you get to meet the CEO’s and managers of some very prestigious companies.
The events themselves are very professional and meet the expectations of the biggest businesses. According to the Richmond Fiduciary Group, the quality of delegates is very high.
Summary
The Marcus Evans company is definitely on a positive, upward trend and many of it’s employees enjoy the professional, competitive nature. However, for a few it can be a bit too competitive and employees can feel that it is not healthy for their own, professional growth.
You can check out the various reviews about Marcus Evans on their website at http://www.marcusevans.com/marcus-evans-complaints.asp. This website contains many personal experiences about the events conducted by Marcus Evans and their testimonials.
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Marcus Evans Complaints
May 26th
Marcus Evans is a company which specialize in the development as well as research of strategic events for very senior business executives. It has an international network of sixty three offices. The Marcus Evans Company produces as many as a thousand events every year. These events focus on strategic issues in telecommunications, technology, transportation, health, human resources, business improvement, capital markets and corporate finance. The Marcus Evans Company provides its clients with business knowledge and information which allows them to sustain a very competitive advantage and which makes a positive contribution to the success of its clients.
Effective Handling Of Complaints – The Marcus Evans Company takes complaints made by customers very seriously. It has very highly defined procedures for handling the complaints made by customers very expeditiously and effectively. Marcus Evans always appreciates constructive criticism no matter from which source the criticism is coming from, and uses the customer feedback to make related improvements in the modus operandi of the company. The conference division of Marcus Evans has focused on a number of events dealing with the best and most effective strategies and practices for addressing complaints. The second annual marcus evans complaints conference in the first week of February in the year 2009.
The conference division of Marcus Evans has focused on a number of events dealing with the best and most effective strategies and practices for addressing complaints. The key topics at this marcus events complaints conference were creating awareness for recognizing customer complaints, adjusting organizational vision, increasing customer retention and loyalty through customer complaint process and adapting and developing services and products from the complaints feedback. The second annual marcus evans complaints conference also spoke about tapping the sources of alternative communication channels, and a personalized customer approach to customer complaints.
Focus Of The Second Marcus Evans Complaints Conference – The second marcus evans complaints conference perceived customer complaints as a wonderful opportunity to deliver on the customer experience and build loyalty, advocacy as well as customer retention by handling the complaints of customers very efficiently and in a manner that is satisfactory. The conference stated that the management of customer complaints not only guarantees the much sought after returns on investments, but also provides a very good opportunity for growth. Customer feedback according to Marcus Evans, helps to develop innovative products, services and marketing strategies.
Participants At The Conference – The second annual marcus evans complaints conference was attended by directors, managers, board members and heads of departments such as customer care, customer experience, customer service, customer retention, CRM, marketing and sales, customer loyalty, customer advocacy, production management and quality management.
Thus Marcus Evans is a company which considers the complaints made by its customers to be a valuable asset for its business growth. It regards customer feedback as a good way of gaining customer loyalty. You can also check out the website http://www.marcusevans.com/marcus-evans-complaints.asp for details about services offered by Marcus Evans.
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National Healthcare CFO Summit Spring 2011
May 16th
Interview with: Sharon Kelley, CFO, MetroHealth Medical Center, Memphis
Metropolis Medical Center:
Scenario Planning Will Ease Reform Uncertainty
Sharon Kelley, a speaker at the marcus evans National Healthcare CFO Summit Spring 2011, explains that healthcare CFOs must break through their traditional roles.
FOR IMMEDIATE RELEASE
Healthcare Chief Financial Officers (CFOs) have to prepare as the American healthcare system transforms from an uninsured market, placing unprecedented pressure on the pre-existing cost model. In this reform-era, scenario planning will be a key focus, according to Sharon Kelley, CFO, MetroHealth Medical Center, Memphis.
A speaker at the marcus evans National Healthcare CFO Summit Spring 2011 taking place in Hollywood, Florida, May 25-27, Kelley explains that hospitals will have to adjust for the cost differential within their delivery model.
What should the top priorities be for CFOs in the US today?
Sharon Kelley: Healthcare CFOs should prepare for the impacts of healthcare reform. They must ensure that they offer a delivery model that will encompass the necessary success items for an accountable care organization (ACO). They also need to establish the right efficiencies in the organization, to be effective in an environment of increased volume and lower payments.
What is best practice in responding to the new healthcare reform legislation?
Sharon Kelley: CFOs really need to understand their preparedness for ACOs. In our particular case, we have been working with KPMG who had established a model whereby they interview all key stakeholders as they relate to accountable care and healthcare reform.
Scenario planning must be done to determine the nimbleness and readiness of our organization, for example, to adjust to changes in infrastructure. In a lot of these areas we are not going to see growth as the solution. The focus will be more on the leadership competencies and how it can be approached from an efficiency and cost perspective, as well as from a growth perspective.
How can a CFO enhance an organization’s competitive edge?
Sharon Kelley: Infusion of talent is important. The best and brightest finance people are not necessarily putting healthcare as their number one choice, even though it is one of the few sectors projected to have significant growth over the next 10 to 20 years. We must start attracting talent even if it is from other industries that may have gone through some of the same types of struggles that the healthcare industry expects to experience in the next four to five years.
Also, the CFO has to help define what is affordable in a delivery model given the changes that may be coming. In addition, the CFO can be a very strong advocate for the CEO and local government. They can really be at the forefront of trying to help their state craft legislation that makes a difference.
How successful was the transformation that occurred at the Metro Health Medical Center?
Sharon Kelley: In the first three months of 2008, the organization, which is a public hospital, had lost USD 10 million and it was looking like the facility would either have a slow demise or possibly close. The turnaround we achieved is quite remarkable – in 2009 we made USD 52 million and in 2010 we made close to USD 30 million. It was about taking a hospital that has one of the worst imaginable payer mixes and turning it around from the ground up to bring out the best regarding reimbursement. That ultimately culminated in an upgrade to an ‘A’ rating by Moody’s, Standard & Poor’s and Fitch last November. These results were achieved against the backdrop of the same payer mix.
What long-term strategies would you recommend?
Sharon Kelley: We have to break through our traditional roles. We really have to drive a lot of the change because if we can create the case for change, which we have done effectively at Metro, we can be more of a player in terms of how this is going to turn out post transformation and post healthcare reform.
Contact:
Maeve McGovern
Group News and Features Writer
marcus evans
Tel: + 357 22 849 313
Email: press@marcusevanscy.com
About the National Healthcare CFO Summit Spring 2011
This unique forum will take place at The Westin Diplomat Resort & Spa, Hollywood, Florida, May 25-27, 2011. Offering much more than any conference, exhibition or trade show, this exclusive meeting will bring together esteemed industry thought leaders and solution providers to a highly focused and interactive networking event. The summit’s program topics will include interactive discussions on healthcare reform, physician alignment, capitalizing on LEAN techniques and credit implications of a changing healthcare landscape.
For more information please send an email to info@marcusevanscy.com or visit the event website at www.healthcare-summit.com
marcus evans group – healthcare sector portal
Please note that the summit is a closed business event and the number of participants strictly limited.
About marcus evans Summits
marcus evans Summits are high level business forums for the world’s leading decision-makers to meet, learn and discuss strategies and solutions. Held at exclusive locations around the world, these events provide attendees with a unique opportunity to individually tailor their schedules of keynote presentations, think tanks, seminars and one-on-one business meetings. For more information, please visit www.marcusevans.com
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