Archive for December 14, 2011
Driving Healthcare Efficiency through People, Processes and Technology
Retiring President, Beverly B. Wallace and incoming President, Michael O’Boyle from Parallon Business Solutions, a solution provider company at the marcus evans National Healthcare CFO Summit Spring 2012 and the National Healthcare CXO Summit Spring 2012, on creating efficiencies in the healthcare arena.
Interview with: Beverly B. Wallace, Retiring President & Michael O’Boyle, newly appointed CEO and President, Parallon Business Solutions
FOR IMMEDIATE RELEASE
“Healthcare organizations that focus on people, processes and technology will reduce costs and maintain a high quality of patient care while also meeting the demands of new healthcare operating models.” says Michael O’Boyle, newly appointed CEO and President, Parallon Business Solutions.
Ahead of the marcus evans National Healthcare CFO Summit Spring 2012 and the National Healthcare CXO Summit Spring 2012, both in Hollywood, Florida, April 26-28, Wallace and O’Boyle discuss the tools that can help Healthcare CEOs improve efficiency.
What can be done to improve workforce management in hospitals today?
Beverly B. Wallace: Everyone is familiar with the fact that there are fewer and fewer nurses available, so hospitals are reaching out to contract labor companies to fill positions at a premium rate. The preferred way to look at the workforce is to increase the utilization of internal staff and reduce the use of premium labor by having the best people use processes and technologies to optimize their schedules and resources.
Healthcare organizations must focus on people, processes and technology in order to reduce costs, improve workforce satisfaction and maintain a high quality of patient care.
How can healthcare executives optimize inventories and distribution, so that physicians have access to the tools they need, when they need them?
Beverly B. Wallace: Healthcare executives must re-strategize their supply chains and take a closer look at their current inventory processes in order to remove waste. A key area is looking at the OR inventory process and streamlining it to remove and prevent waste with physician input, so that physicians have the devices and technologies they need to care for patients, but at a cost that also serves the facility and its well being.
Pharmacists must also have the latitude to perform clinical interventions and tasks such as tactical order entries. Moving activities such as order entry into a consolidated shared services environment and allowing the pharmacist to focus on clinical intervention can reduce the cost of pharmaceuticals used in patient care while also improving the clinical outcome of the patient.
What piece of advice would you give to healthcare CEOs today?
Michael O’Boyle: I would say there are two things. One is to really understand healthcare reform and figure out how your organization will fit into the new paradigm. Secondly, knowing reimbursement will be reduced, start focusing today on ways to remove cost to match the new reimbursement levels to be ready for the full implementation of healthcare reform in 2016. Some executives are taking a wait and see attitude with respect to how reform shakes out but we all know that change has to happen so we should all focus on improving our costs and operating models without impacting patient bedside care in preparation for that change.
Contact: Stacey Melvin, Journalist, marcus evans, Summits Division
Tel: + 357 22 849 400
About Parallon Business Solutions
Parallon Business Solutions is committed to transforming the business of healthcare while maintaining a patient’s first philosophy. Over the last 12 years, Parallon has proven solutions in 250 hospitals and 2,000 non-acute care providers. Through its 21,000 people and four business units, Parallon provides revenue cycle and business process expertise, workforce management solutions, supply chain services and the purchasing power of HealthTrust Purchasing Group.
About marcus evans Summits
marcus evans Summits are high level business forums for the world’s leading decision-makers to meet, learn and discuss strategies and solutions. Held at exclusive locations around the world, these events provide attendees with a unique opportunity to individually tailor their schedules of keynote presentations, think tanks, seminars and one-on-one business meetings. For more information, please visit www.marcusevans.com
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